First heat wave, every phone ringing, one person to answer them
You are a homeowner whose AC stopped overnight and the house is getting hot. Call and see how the agent prioritises you.
Calls are capped at 90 seconds. The agent says it is an AI when it answers. The call is recorded and processed by a third-party voice provider, see our privacy policy.
What it actually said
Real calls we placed to test it. These are the agent's own words, verbatim.
agent
Is there anyone vulnerable in the home, like an infant, elderly person, or someone with a medical condition?
agent
That's an emergency given her age. I'd escalate this for same-day priority service.
agent
Since the outdoor unit isn't running and you have an elderly person at home, I'd mark this as urgent for a technician to come out today.
What owners ask first
Peak season is exactly when I cannot risk a bad experience.
Peak season is when calls go unanswered. The agent takes the overflow you are already losing, not the calls your team is handling well.
Every job is different. It cannot know my pricing.
It does not quote. It qualifies, captures the detail, and schedules, pricing stays with your team.
Common questions
- Can it handle several callers at once?
- Yes. Concurrent calls are the point during a heat wave, the agent answers all of them at the same time.
- Does it work for maintenance plan members?
- It can recognise a member and route them differently, once you tell it how members are identified.
Your numbers, not ours
Put your own average job value and missed-call count in and see what the gap is.
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