Your front desk cannot answer while a patient is in the chair
You are a patient who chipped a tooth and wants to be seen soon. Call and see how the agent handles scheduling, it will not take clinical details.
Calls are capped at 90 seconds. The agent says it is an AI when it answers. The call is recorded and processed by a third-party voice provider, see our privacy policy.
What it actually said
Real calls we placed to test it. These are the agent's own words, verbatim.
agent
I'm here to help with scheduling. Does this need attention today, or can it wait for a regular appointment?
agent
I only handle scheduling, so I won't ask about medical details.
agent
I can offer you an appointment slot tomorrow morning at 9:30 AM. Can I have your name and a callback number to hold that for you?
What owners ask first
Patients will not talk to a machine.
They already talk to voicemail. The agent gets them a time instead of a callback promise.
What about patient information?
This agent is built not to collect it. It handles scheduling and general questions, and hands anything clinical to your staff.
Common questions
- Does it handle patient records or clinical details?
- No. It is configured to decline them and route the caller to your team. Scheduling and general practice questions only.
- Can it fill a cancellation?
- That is the strongest case for it, an open chair is the most expensive thing in the schedule.
Your numbers, not ours
Put your own average job value and missed-call count in and see what the gap is.
Open the missed-call calculatorKeep reading
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Put it to work
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